To ensure that you get the Japan-made goods your customers want in time for the holiday season, we recommend that holiday orders - especially those of $2,000 or more - be placed by the end of September. This recommendation is in place to help us gauge demand and secure adequate stock of our most popular items before supply lines become clogged with end-of-year orders.
Of course, you can still place orders throughout the fall and winter; just be aware that it will become more difficult to fulfill those orders in time for the holidays as we move through October and into November.
In general, plan for lead times of 2-3 weeks for in-stock items and 6-8 weeks for out-of-stock products. Available stock will be sent out on a first-come, first-served basis, and we can only confirm inventory and lead times once an order is submitted via our online portal, not by email or phone.
Please note that we unfortunately cannot add to orders once they have been placed; any additional items will need to be ordered separately at our standard minimums, so be sure to make your list and check it twice before that initial submission. This will help ensure that all customers have access to accurate stock counts and are served in chronological order.
Please also note that, due to the traditional production techniques behind many of our products, availability may be limited. (This is especially true of items in our Gato Woodworks collection.)
Thank you for your understanding, and we look forward to serving you in the coming months!